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TitleOffice Assistant I
DepartmentOffice of Information Technology
Hours4-15
Step Level3
SemestersFall,Spring,Summer
DutiesProvide backup support for Help Desk phone. Create asset and Help Desk tickets when new equipment is received. Answer phones, filing, typing, and other office tasks. Assist departmental support and professional staff as assigned.
QualificationsGood customer service skills. Working knowledge of computer capabilities and terminology. Able to understand and communicate departmental information, policies and procedures, to operate office equipment, to use word processing, spreadsheet, e-mail and other computer applications to perform tasks, and to run errands around campus.
Contact NameSusan Dukich
SupervisorSupervisor, Help Desk & OIT Administration
Contact Phone(740) 284-5196
Contact Emailsdukich@franciscan.edu
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