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TitleComputer Tech Assistant II
DepartmentOffice of Information Technology
Step Level5
DutiesWorks with faculty, academic staff and student employees to troubleshoot computer and printer problems. Refer problems to other OIT staff as appropriate. Installs software, setup computers and printers.Reimage computers as needed. Provide assistance to OIT staff. Train students, faculty and staff in use of computers and printers. Assist staff and faculty as assigned.
QualificationsAt least one semester successful experience as Computer Tech Assistant I or equivalent experience elsewhere. Excellent communication and interpersonal skills. Able to multi-task. Working knowledge of computer hardware and software, and ability to learn new technologies. Experience in resolving computer hardware and software problems.
Contact NameSandi Radvansky
SupervisorCoordinator of Academic Computing
Contact Phone(740) 284-5357
Contact Emailsradvansky@franciscan.edu
NotesThe student that performs this job brings experience and technical knowledge to the job. Their skills are a necessity to the service and support of the University on computer hardware and software setup and troubleshooting in a fast paced department.
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