Student Accounts Specialist
Enrollment Services
Date: September 23, 2024
Position Available: Student Accounts Specialist
Position Reports to: Executive Director of Enrollment Services
Department: Enrollment Services
FLSA Status: Non-Exempt
Schedule: Full-Time – Monday – Friday, 8:30 a.m. – 4:30 p.m.
POSITION SUMMARY
The Student Accounts Specialist will provide billing support to all 3rd party vendors including veterans, ROTC, religious orders, outside scholarship organizations, state, and local governments. The specialist will also be responsible for orderly and scheduled delivery of student account bills including service through email and phone interactions with students and parents as well as managing the monthly payment plan process and balancing. As a member of the student account team, will provide support in all aspects of customer service regarding student accounts.