Student Success Counselor
Center for Success
Date: April 8, 2024
Position Available: Student Success Counselor
Position Reports to: Director of Student Success
Department: Center for Success
FLSA Status: Exempt
Schedule: Full-time; Monday – Friday, 8:30 a.m. – 4:30 p.m.
POSITION SUMMARY
The Student Success Counselor creates a welcoming environment, helping students thrive at Franciscan by connecting students with needed services and resources. This position includes a particular emphasis on minority and first-generation students.
PRIMARY RESPONSIBILITIES
- Work with incoming and returning academically at-risk students to ensure and promote a successful semester outcome. Facilitate programming and academic counseling to minority and first-generation students.
- Collaborate with the Student Success team to respond to students’ self-identified academic, personal, social and spiritual needs, connecting them with appropriate on-campus resources as needed, and providing academic coaching to students who have been identified as at-risk by virtue of their academic history, test scores, high school GPA, or other key indicators.
- Foster university retention efforts in the enrollment process of returning students. Encourage students to pre-register in a timely manner, providing assistance and resolving barriers to enrollment.
- Advise students with academic deficiencies and those considering a partial or total withdrawal from the University. Connect students with necessary resources, and help all students navigate academic policies and enrollment options.
- Assist in coordinating peer tutoring services. Responsibilities include the recruitment, training, and evaluation of tutors; arranging individual and group tutoring placements; maintaining tutoring records; supervision of group tutoring labs and other learning services outside of the classroom.
- Facilitate academic workshops on subjects such as time management, test preparation, learning styles, and goal setting to further academic engagement and success amongst Franciscan students.
- Maintain and assess a communication plan for the Center for Success, including, but not limited to, email campaigns, on-campus promotional materials, social media campaigns, and individual student calling and text messaging.
This is not intended to be an all-inclusive list. Additional duties, expectations and responsibilities may be added or changed as needed to meet the University’s needs.